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FAQ
Frequently Asked Questions
Frequently Asked Questions
Frequently asked questions about AutoIn Bilskade, car body damage and paintwork, assessments and pricing, repairs, insurance, payment, warranty and any issues.
At AutoIn Bilskade, we can repair vehicles from all brands, regardless of age or model. We are also an authorized Tesla damage repair chain and a partner of NIO. We always follow the manufacturers’ procedures so your vehicle’s original warranty remains valid.
AutoIn has been Tesla-certified since 2013, with extensive experience covering small repairs, glass, paint and structural damage on all Tesla models sold in Norway.
Full Tesla repairs (including structural and aluminium work) are performed at our four Tesla-certified locations: Bjørnerud (Oslo), Sarpsborg, Bergen (Åsane) and Star Motor Sandvika (Bærum). All other locations can perform damage assessment on Tesla and coordinate transport to the nearest certified shop.
Yes. Our four Tesla-certified locations (Bjørnerud, Sarpsborg, Bergen and Star Motor Sandvika) have Tesla-approved equipment and trained staff for aluminium welding and structural repairs. All structural work is performed to Tesla's technical specifications so the factory warranty is preserved.
Star Motor in Sandvika holds factory approvals directly from several car manufacturers, and repairs these brands to the manufacturer's requirements so the warranty is preserved:
In addition, we repair all other car brands, regardless of age or model.
Yes, Star Motor in Sandvika is an approved Tesla Approved Body Shop (TABS) with primary workshop status, which means we can perform structural repairs on Tesla. Star Motor is the chain's only structural-damage approved Tesla workshop in Asker and Bærum, and part of the AutoIn chain that has been Tesla-certified since 2013.
Yes. Whenever a repair affects cameras, radar or other ADAS sensors, we perform the required calibration before the car is delivered back. This includes Tesla Autopilot components.
We offer free transport of your Tesla between our locations and the nearest Tesla-certified shop. Økern → Bjørnerud and Kokstad → Bergen (Åsane) are standard routes. You can also deliver the car directly to the certified shop if you prefer direct contact and a shorter overall repair time.
AutoIn is a Tesla-authorised collision repair chain and has been since 2013. Full Tesla repairs, including structural and aluminium work, are performed at our four Tesla-certified locations: Bjørnerud (Oslo), Sarpsborg, Bergen (Åsane) and Star Motor Sandvika (Bærum). Our other locations perform damage assessment on Tesla and coordinate free transport to the nearest certified shop. Read more on our Tesla page.
A Tesla-certified workshop has the training, equipment and access to original parts required to safely repair Tesla's aluminium body, high-voltage system and driver assistance (ADAS). A regular workshop often lacks structural-damage certification and cannot always recalibrate sensors after a repair. AutoIn has been Tesla-authorised since 2013 and performs all work to Tesla's technical requirements so the factory warranty is preserved.
Yes. AutoIn is a partner of NIO and has worked with EV damage since 2013. We repair most EV brands, including Tesla, Polestar, BYD, Xpeng and others, and handle paint, body and battery-adjacent damage as well as ADAS calibration according to the manufacturers' requirements. If you are unsure whether we cover your brand, book a damage assessment and we will confirm quickly.
The repair cost depends primarily on the extent of the damage, not on the drivetrain. EVs may require extra work such as sensor calibration (ADAS) or careful handling near the battery pack, but the paint and body work itself is priced the same as for other cars. We always provide a written assessment before work begins so you know what is included.