Business portal AutoIn Group
AutoIn works to create a great customer experience for you

Car damage repair in 1-2-3:

1
Book damage assessment

Get a non-binding cost estimate by AutoIn Moss.

2
Repair

After you accept the assessment and any parts ordering, you’ll get a tentative drop-off date.

If parts are delayed, you’ll get a new date.

3
Pickup

When you drop off the car, you’ll get an estimated completion date.

We contact you when the car is ready for pickup.

AutoIn Bilskade Moss

About

Our body shop in Moss repairs all types of car damage for all makes.

We are centrally located at Årvollskogen, with easy access for customers from Råde, Vestby and Moss.

Contact info
Årvollskogen 40, 1529 Moss

08:00 – 16:00

Damage assessment, Car damage repair, Car painting

Jens-Petter Stenseth

  Book Appointment      90 53 13 29
Map for our department

Find us here

Local information

AutoIn Bilskade Moss is located at Årvollskogen 40, close to E6 and the ferries from Moss harbour. Central for customers in Moss, Jeløy, Mosseskogen, Larkollen, Rygge, Råde, Vestby, Son and Hølen.

Services at this location
  • Damage assessment for all makes
  • Full body repair
  • Auto refinishing and paint matching
  • Smart repair
  • Insurance coordination
The team at this location

The branch is led by Jens-Petter Stenseth, with a locally rooted team that has long experience with customers and insurers in Østfold.

Tesla

We assess Tesla at Moss. The Tesla repair itself is performed at our Tesla-certified branch in Sarpsborg — we arrange transport for you.

Frequently asked questions

Yes — you book an appointment yourself here. It’s completely free and non-binding: Book an online damage assessment.

For minor damage, you can also submit a photo-based assessment. Make sure to take clear photos in good lighting and include multiple photos per damage area. In some cases we may ask you to come in so we can inspect the damage in person if it’s difficult to assess from the pictures.

Before you drop off your car with us, we recommend that you:

  • Remove personal belongings from the vehicle.
  • Bring the car keys and any related keys/tools (e.g. wheel lock key).
  • Make sure any necessary documents (e.g. claim form) are available if relevant.
  • Let us know about any special conditions we should be aware of (e.g. accessories or electronics).
  • At drop-off: disable any PIN/code so we can move the car into the workshop.
  • Deliver the car clean so both you and we can do a final visual check before repairs start.

This makes the process faster and easier for both you and us.

Yes. It doesn’t matter which insurance company you use — AutoIn Bilskade performs vehicle damage repairs for customers from all insurance providers. To receive compensation, your insurer needs a filed claim. If the claim hasn’t been filed yet, we can help you with that when you bring your car in for a damage assessment.

Once the case is in order, we simply need to know where your car is insured and the claim number. After the assessment, we send the required documentation and cost estimate to your insurance company.

We provide a full warranty on our work. If you discover something after delivery that wasn’t identified at handover, contact the branch where the work was performed, and we’ll handle any complaint/rectification together with you.

You can also contact our customer service on 02030 during our phone hours (07–18).

Note: We do not provide a warranty on paintwork related to rust repairs. This is standard practice in the industry because rust can return later regardless of treatment.

Repair time depends on the extent of the damage and the availability of spare parts. We’ll give you an estimate after we’ve completed a damage assessment.

During the repair, we may discover the need for additional parts or more extensive painting to avoid color differences. In many cases, this can extend the repair time.

We always aim to complete repairs as quickly as possible and will notify you as soon as the car is ready.

Reviews from Google

4,5 (20)  Google

Excellent customer service, and top-quality work done.

Kjell · · 2024-04-07

Good and fast customer service. Easy digital follow-up and very good results.

John-Arild · · 2022-08-06

Very good painter and good service.

Mahammed · · 2025-05-07