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FAQ / Who should I contact when my car has damage that needs repair?

Who should I contact when my car has damage that needs repair?

Asked by Customer on 19 August 2025
Trying to figure out the first step: I’ve got damage on my car that needs fixing. Should I contact my insurance company first, or should I book an appointment with you for an assessment/estimate and take it from there?

Answers

Accepted Answer Accepted
Answered by AutoIn Bilskade AS on 22 August 2025

You can find available appointments at any time by booking an online damage assessment. When you come in, we’ll assess the damage and provide a repair estimate.

If it’s an insurance claim, you should ideally report the damage to your insurance company at the time of the incident. If you haven’t done that, we can help you with it when you come in for your appointment.

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