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FAQ / What should I do before I drop off my car for repair?

What should I do before I drop off my car for repair?

Asked by Customer on 12 August 2025
I’m dropping off my car for repair soon and want to make sure I do things correctly. What should I remove from the car, what keys/documents should I bring, and is there anything I should disable (e.g. a PIN code) before drop-off?

Answers

Accepted Answer Accepted
Answered by AutoIn Bilskade AS on 15 August 2025

Before you drop off your car with us, we recommend that you:

  • Remove personal belongings from the vehicle.
  • Bring the car keys and any related keys/tools (e.g. wheel lock key).
  • Make sure any necessary documents (e.g. claim form) are available if relevant.
  • Let us know about any special conditions we should be aware of (e.g. accessories or electronics).
  • At drop-off: disable any PIN/code so we can move the car into the workshop.
  • Deliver the car clean so both you and we can do a final visual check before repairs start.

This makes the process faster and easier for both you and us.

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